Technology FAQ: Teachers and Administrators

Efficient productivity for staff and students requires a well-organized computer replacement strategy.  The CUSD School Board in 2012 adopted a four year replacement plan mandating the upgrading or replacement of all computers every four years. Click here to read a detailed description of the CUSD Technology Replacement Policy, including links to the CUSD Technology Plan and the current status of replacement of computing devices.  

CUSD has adopted two strategies for replacement of devices: Staggered Replacement Cycle and Single Enterprise-wide Deployment.  The appropriate replacement strategy for district devices is determined based on the device use, purpose, and unique elements to ensure that all systems are operating at an efficient level for student and staff use.

CUSD Staggered Replacement Cycle:

  • Replace about 25% of computers annually.
  • This strategy is appropriate for CUSD Windows OS and Chrome OS upgrades. 
  • Why this strategy works for these devices:
    • The operating systems on Windows machines can accommodate a variety of computer models across users as well as allow the use of legacy software.
    • Chrome machines update regularly and are internet-based devices.

CUSD Single Enterprise-wide Deployment

  • Replace all machines and storage at one time.
  • Replacement occurs every four years.
  • This strategy is appropriate for CUSD Apple Macintosh operating system and storage.
  • Why this strategy works for these devices:
    • Apple OS upgrades require large amounts of computer memory in order to perform at appropriate speeds and to avoid crashing machines.
    • Apple operating system upgrades vary greatly from former versions and are often required to use current software programs.

The CUSD Technology Replacement Policy was approved in the CUSD Technology Plan for years 2012-2016.  Click here to read the CUSD Technology Replacement Policy section of the CUSD Technology Plan. 

A Request for Proposal (RFP) is a required process for obtaining proposals from companies to bid on projects completed in public schools.  Click here for general information about RFPs.  School district technology purchases use specific rules for the RFP and purchasing processes.  The Guide to Bidding and Contracting for School Districts and Community College Districts serves as a tool to identify steps in purchasing technology equipment and the bidding process.  Click here to view the guide.

Click here for an overview of the timeline for RFP completion. 

It's more complicated than prioritizing, especially at the high school.  The wiring in the high school building is out of date and every room may have a different layout for wiring.  It's not so much about the projector, it's about the cabling, it's location on the wall for the control system, whether there are beams/walls/windows/cabinets in the way of where the wiring should go, etc.

Projector filters are cleaned by the Maintenance and Operations team.  To submit a request for projector filter cleaning, follow the school site instructions for Maintenance and Operations (M&O) requests.  Click here to complete a request using the M&O Ticket System.
Your Staff CUSD Google and Staff CUSD Haiku accounts are connected, so when you change your Google password your Haiku password will automatically change.  
TRTs responsible for: Site Front Office responsible for:

1) Identifying projector issues at the site

2) Communicating with identified front office staff regarding projector bulb needs and maintaining inventor

3) Providing temporary projectors to teachers waiting for bulbs or projector repair

1) Keeping inventory of bulbs on hand - work with TRT to check on inventory needs

2) Order bulbs to ensure current inventory

3) Checking on orders with Cathy Caballero and providing bulb order status updates to TRTs

Maintenance is Responsible for:

IT is responsible for:

1) Bulb Installation

2) Installation/removal of projectors from mounting systems

3) Cleaning filters

1) Obtaining quotes; purchasing new projectors

2) Troubleshooting projector errors in function - Director of Maintenance/TRTs contract Director of Technology for this process

3) Returning projectors for repair when needed

4) Completing the RFP/Bid process

5) Inventory of fixed assets


In the past, Chromebook Carts were assembled by CUSD IT Staff.  The diagram below shows the process that was necessary to complete each cart.  Starting in January 2016, CUSD IT began using a Dell piggyback bid in order to expedite the process and meet requirements for annual purchase limits.  Chromebook carts now arrive to the school sites completely assembled and pre-inventoried.  Click here for a printable version of the diagram below.