United Health Care

United Healthcare HMO (Performance HMO)

Contact Best Doctors if you're diagnosed with a serious, complex or rare medical condition.
Phone: 888-362-8677
Contact your VEBA Health Care Advocate if you:
  • Have questions about your rights as a patient.
  • Are faced with a serious medical issue and aren't sure what to do
  • Need help or more information to resolve a medical quality or access problem that you can't resolve through your provider or health care plan.
Phone: 619-278-0021

Medco (Prescriptions)
Contact Medco member services to refill a prescription, locate a Medco participating pharmacy, get the forms you need or if you have an out-of-town emergency.
Phone: 800-918-8011
Optum Health (Chiropractic) 
Contact Optum Member Service to help you find participating chiropractic providers.
Phone: 800-428-6337
Optum Health (Mental Health)
You must call Optum Health for a pre-authorization of ALL inpatient, outpatient and Employee Assistance Program appointments.
Phone: 888-625-4809